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CareDiscovery

Transform Your Organization as You Drive to Excellence

Business issues: Hospital executives and management teams are under constant pressure to improve institutional performance. They are facing daily issues that include rising costs in delivery of care, financial accountability under new payment rules and public transparency in globally available data, and patient safety. They also must contend with numerous initiatives around clinical outcome measurement, including core measures, IHI 100K Lives and AHA's Get With The GuidelinesSM, and they must balance operational effectiveness and financial profitability to remain viable for the long term.

The drive to superior performance often includes multiple performance improvement initiatives, but all have a common link: the quality improvement process. To deliver high-quality care while managing resources to best advantage, executives need a unified look at relevant information across patient safety, delivery of care and patient flow. They must ask themselves:

  • How are we consistently demonstrating high-quality, efficient standards of care to consumers and payers?
  • Are we wasting resources or missing reimbursement opportunities that could directly affect our bottom line?
  • Where are our best opportunities to improve cost, charge, LOS, outcomes and care delivery?
  • Do we know if practice patterns are keeping up with leading diagnostic and therapeutic practices and technologies?
  • What mechanisms do we employ to assure compliance with standards of care?

The CareDiscovery™ clinical performance improvement solution provides a powerful view of hospital and health system clinical performance. This robust solution helps you drive continual quality improvement. With the CareDiscovery solution, you can detect unseen inefficiencies, prioritize opportunities and set improvement goals based on relevant, dependable quantitative information. Only CareDiscovery assembles all your clinical performance improvement initiatives in a single, unified system to provide:

  • Dashboard of mission-critical benchmarks, including AHRQ national indicators and Top Performers based on the Solucient 100 Top Hospitals® methodology
  • Support for each step of the quality improvement process
  • Alignment with mandated organizational performance planning processes
  • Objective, fact-based information to facilitate decision-making, accountability and communication—throughout the organization, the board and the community

The CareDiscovery solution affords you the singlesource insight you need to improve the quality and efficiency of your patient safety, patient flow and patient care while meeting regulatory and public accountability requirements.

Advantages:

Transform your organization through continual quality improvement. The CareDiscovery™ clinical performance improvement solution supports quality improvement with objective, fact-based information for each step of the process. By integrating information across quality, patient safety and performance improvement, CareDiscovery also helps you drive change within the hospital and demonstrate excellence to the community. Executives are equipped to share objective information with the board and community, as well as empower physicians, management and hospital personnel with integrated programs that foster cooperation and accountability throughout the organization.

You'll keep a step ahead of standards with a robust dashboard of performance metrics and indicators, as well as a view into top-performing practices. And CareDiscovery is aligned with mandated organizational performance planning so you can demonstrate your plan as required.

Make timely decisions to impact care. With the CareDiscovery solution you can easily access, understand and monitor performance results. The Executive Insights module provides a dashboard of mission-critical performance metrics and comparative insights on industry-standard process, outcome and performance metrics by service line. Gain relevant summary information and trends at a glance to support your governance and public reporting initiatives.

Act confidently with reliable benchmarks. Discover and prioritize opportunities that have the potential to deliver the greatest impact. Evaluate your performance against that of peer hospitals, compare patient-care patterns among physicians and across hospitals, and compare expected to observed results to identify appropriate focus areas. With benchmarks that are built by applying industry-leading methodologies and world-class analytics to data from the nation's largest and most robust healthcare database, you can make decisions with confidence. CareDiscovery delivers accurate, relevant and reliable benchmarks, including:

  • Quality: Industry standards such as AHRQ patient safety and inpatient quality indicators, as well as Solucient's proprietary risk-adjusted mortality and complications
  • Resource: Length of stay, costs, charges

Strive for the best with top performer benchmarks. The CareDiscovery solution helps you gain an understanding of current leading best practices that will let you keep up with or stay ahead of the curve. Solucient's proprietary Current Top Performer benchmarks identify the top 10 percent of hospitals, for each category, by applying the same methodology that is used to rate the Solucient 100 Top Hospitals facilities. Clinical, operational and market growth are key indicators of organizations' well-being reflected in 100 Top Hospitals. With them, you can evaluate your performance against the best of the best in each category.

Identify root causes to maximize process improvement efforts. Focus on the right areas for process improvements. With CareDiscovery, you have a detailed view into root causes—with drill-down from service line all the way to individual patients—that allows you to isolate causes of variation. You also gain valuable insight into Solucient-defined complication details. View the number of patients and access patientlevel data for each complication category. Know which of 48 Solucient-defined complications are driving variance, including patients with multiple complications and the probability that one or more complications may occur at the patient-level. Develop strategies for avoidable adverse outcomes of care.

Influence physician practice patterns with objective performance information. The CareDiscovery™ solution's Physician Insights module supplies key physician profile metrics and benchmarking to help reduce practice variation. Physician performance reports on LOS, cost, complications, mortality and case distribution allow you to offer physicians objective, credible views of their performance. Examine costly treatment regimens to promote standardized treatment. Compare physician performance to determine how individual actions affect your net margin, and evaluate factors that impact length of stay and mortality rates.

Enhance your understanding with custom reports. Create custom reports and templates with the Report Architect module. Use available data attributes and metrics in the database and flexible filters and selection criteria to further develop your knowledge. Define custom populations based on a combination of data attributes, or select custom date ranges based on discharge dates. Select APR-DRG, CRG/DRG diagnosis groupers, using advanced filters for inclusion and exclusion.

Easily access a single source of robust, reliable insights. The CareDiscovery solution integrates disparate data to give you one holistic view of clinical performance across all the core elements that contribute to quality patient care. With just three clicks you access mission-critical information in a format that is easy to understand and caters to key constituents.

See results: CareDiscovery links all your performance improvement efforts in a single source of robust insight that helps you drive continual quality improvement. This powerful solution helps you manage inefficiencies and set performance goals based on relevant quantitative information across core elements of effective and efficient patient care. CareDiscovery supports your drive toward superior performance with a dashboard of critical benchmarks and the objective, fact-based information you need to make quick, confident decisions. Use CareDiscovery to evaluate performance with peer hospitals, identify root causes for variations, influence physician practice patterns, remain current or ahead of best practices and standards, and empower change throughout your organization. In short, this single-source solution helps you improve patient safety, patient flow and patient care while continuing to meet regulatory and public accountability requirements.

Insight: Connecting key constituents across the organization
The CareDiscovery™ clinical performance improvement solution supports and aligns management, physicians and hospital personnel with a common set of information. The CEO and executives start with a performance overview that highlights strengths and key opportunities for improvement. With the ability to compare their results to national norms and Top Performers across service lines for each resource and quality metric, they can quickly assess performance and track progress.

Case management can drill into the level of detail they need to identify, support and monitor improvement initiatives, isolating resource opportunities at the DRG, physician and case level.

Physicians and medical staff are equipped with an objective picture of individual performance on cost, LOS, complications, mortality and case distribution. With information tied to patient outcomes, they gain the information that interests them the most.

Finally, quality directors can turn to one source to isolate and monitor all quality initiatives, as well as respond to AHRQ PSI opportunities. They can track program results and evaluate effectiveness, noting changes, assessing outcomes, and supporting continual quality improvement.

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